48jil Privacy Policy – How We Handle Your Personal Data

1 Overview

48jil ("we", "our", "the platform") is an online gaming platform serving players in the Philippines. When you use 48jil — whether through the website at 48jil.com or the mobile application — we collect and process certain personal information about you. This Privacy Policy explains what that information is, why we need it, and how it is handled.

We take data privacy seriously. The information you share with us is used to operate your account, process transactions in Philippine Peso, verify your identity, and keep the platform secure. It is not used for purposes beyond what is described in this policy.

2 What We Collect

The types of personal information 48jil may collect from you include:

We only collect information that is necessary for legitimate platform operations. You are not required to provide information beyond what is needed for registration, verification, and transaction processing.

3 How We Use Your Information

48jil uses the personal information we collect for the following purposes:

• Account creation and management — to register your account, verify your identity, and keep your profile accurate and secure.
• Transaction processing — to handle deposits and withdrawals in PHP through Philippine bank transfers and local e-wallets.
• Identity verification (KYC) — to confirm you meet the eligibility requirements for using the platform, including age verification (21+).
• Platform security and fraud prevention — to detect and prevent unauthorised access, account abuse, and suspicious financial activity.
• Responsible gaming compliance — to support self-exclusion tools, deposit limits, and other player protection measures available in your account.
• Customer support — to respond to your queries, resolve disputes, and maintain records of communications.
• Legal and regulatory obligations — to comply with applicable laws, including anti-money laundering requirements under Philippine law.
• Platform improvement — to understand how the platform is used and make it work better for players across the Philippines.

We do not use your personal data for automated decision-making that has significant legal effects on you without human review.

4 Sharing Your Data

48jil does not sell your personal information. We may share data with third parties only in the following limited circumstances:

• Payment processors — to facilitate deposits and withdrawals through Philippine banking channels and local e-wallets. These providers receive only the financial data necessary to complete transactions.
• Identity verification providers — to support KYC processes. These providers handle identity documents in accordance with their own privacy policies and applicable law.
• Technology and infrastructure partners — providers who support the hosting, security, or technical operation of the platform. These partners are bound by contractual data protection obligations.
• Legal and regulatory authorities — where required by Philippine law, a valid court order, or a lawful request from a government authority.

5 Cookies and Tracking

48jil uses cookies and similar technologies to make the platform function correctly and to understand how it is used. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies:

• Essential cookies — required for core platform functions such as login sessions, account authentication, and navigating between pages. These cannot be disabled without breaking platform functionality.
• Analytics cookies — used to understand how players interact with the platform so we can identify improvements. Data collected is aggregated and does not identify individual users.
• Security cookies — used to detect fraud, bot activity, and unauthorised access attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

6 Data Security

48jil implements technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include:

• SSL encryption across all pages and API connections.
• OTP (one-time password) verification for login and sensitive account actions.
• Secure storage of passwords using modern cryptographic hashing.
• Access controls that limit which staff can view personal account data.
• Regular security reviews and monitoring for suspicious activity.

While we take security seriously, no platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable OTP, and do not share your login credentials with anyone.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable legal and compliance obligations. In practice, this means:

• Account and identity data is kept for the duration of your account plus the period required under Philippine anti-money laundering laws after closure.
• Transaction records are retained for the period required by applicable financial regulations.
• Support correspondence is kept for a reasonable period to handle disputes or follow-up queries.
• Analytics data that cannot be linked back to you individually may be retained longer for platform improvement purposes.

When retention periods expire, personal data is securely deleted or anonymised so it can no longer be linked to you.

8 Your Rights Over Your Data

As a player in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012. These include:

• Right to access — you can request a copy of the personal data 48jil holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure — you can request deletion of your personal data where we no longer have a legal basis to retain it.
• Right to object — you can object to the processing of your personal data in certain circumstances.
• Right to data portability — you can request your data in a structured, commonly used format.

To exercise any of these rights, contact 48jil support at [email protected]. We will respond within a reasonable timeframe and in accordance with our legal obligations. Note that some rights may be limited where we are required by law to retain data — for example, transaction records under anti-money laundering regulations.

9 Minors

48jil is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has created an account or submitted personal data, we will close the account and delete the associated data as soon as practicable.

If you believe a minor may have registered on the platform, please contact us at [email protected] so we can investigate and take the appropriate action.

10 Changes to This Policy

48jil may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to our privacy practices. When we make material changes, we will notify registered players via the contact details on their account.

The "Last updated" date at the top of this page shows when the current version was published. Continuing to use 48jil after a policy update is published constitutes acceptance of the revised policy. If you disagree with any changes, please contact support to discuss your options, including account closure.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to the 48jil support team.

Support is available 24/7. For account-related privacy requests — such as accessing or deleting your data — please include your registered email address and a brief description of your request so we can assist you efficiently.